The payment of the required deposit or full payment for a reservation
on an escorted or independent tour package constitutes consent to
all provisions of the terms and general information contained in
All rates are quoted in US Dollars. We will bill your credit card
based on the daily exchange rate stated by the Central Bank of Turkey
for the specific date of the transactions, which are including VAT
tax in effect at present. We are not responsible for additional
credit card fees or discrepancies assessed by your local bank.
BOOKING PROCEDURES DEPOSITS
No deposit required. Credit card authorization is required and charged
only 3 days prior to arrival date. A "no show" 1 night charge penalty
A 20% deposit is required upon booking and the full balance will
be charged only upon the starting date of the services commencement.
A 50% non-refundable deposit is required at time of booking. The
full balance is due 30 days prior to departure date.
Flight Tickets Reservations
Full payment at time of booking. Restrictions and penalties applied
by each different carrier will be advised at time of reservation.
Car Rental Reservations
No deposit is required, however a credit card authorization will
be required as guarantee. The full balance will charged 2 days prior
to rental date.
Special Terms and Conditions will be issued at the time of booking
based on different services to be rendered. However full balances
are required 1 month prior to commencement of services.
Revisions made to an existing booking are not subject to any fees
unless otherwise stated in the deposit policy.
Adelphia Travel accept Visa and MasterCard for payment for all programs.
A credit card authorization form is required for all transactions
and faxed back to our number + 90-212-297-5936. For security purposes
we require a photocopy of your credit card, your signature, billing
address and home telephone number. No second-party credit cards
will be accepted. Bank money transfers are accepted.
If canceled less than 3 business days, 1 night charge will be applied.
Cancellations received up to 7 days prior to commencement of services
are subject to a 10% penalty If canceled within 7 business days
deposit will be non-refundable.
Not refundable if canceled within 30 days of departure.
Flight Tickets Reservations
Restrictions and penalties applied by each different carrier will
be advised at time of reservation.
Car Rental Reservations
Less than 2 days prior to rental date, first day rental will be
charged. Group Reservations Cancellation policy will be advised
at time of booking.
REFUND OF UNUSED SERVICES
Once a service has commenced, no refunds can be made for any specific
tour accommodation, sightseeing and other services not taken.
Travel documents will be issued according the different services
Please consult your travel agent or the airline for the applicable
penalties and/or restrictions. If passengers purchase nonrefundable
air tickets, Adelphia Travel cannot be responsible in the event
a tour is canceled.
Ground transportation is provided in accordance with the itinerary
by private car, van, minibus, midibus or motor coach depending on
the size of the traveling party.
Hotels are listed in the applicable section of our Website. Unless
otherwise specified, all rooms are "run of the house" of printing
and may be changed without prior notice. Hotels are classified by
the operator using government ratings. However, foreign air conditioning
is not necessarily used according to US standards.
Accommodations are per description in the programs. Cruise lines
and cruise ships may be substituted and itineraries slightly altered.
SEQUENCE OF TOUR PROGRAM
During the national and local holidays, certain periods of conventions,
congresses and other unforeseen events, the Tour Operator may have
to make last minute changes (subsequent to issuance of final itinerary)
in the sequence of the tour. Tours that operate during holiday periods
may necessitate changes in hotels and sightseeing. As museums schedules
change, other visits may be substituted on day's museums are closed.
NOT INCLUDED IN THE TOUR RATES
Land rates do not include international flights between the countries
and domestic flights in the country, unless stated in the itinerary.
Any expenses in the passport costs, visas, airport departure taxes,
photography fees payable at admission sites, excess baggage, forwarding
of baggage and souvenirs, meals not specified on the itineraries,
all personal expenses incurred at the hotels and the customary tips
to drivers and guides, which are left to passengers discretion are
The airlines concerned and their agents and affiliates are not to
be held responsible for any act, omission or event during the time
passengers are not on board their conveyances. The airline passenger
tickets when issued shall be the sole contracts between airline
and buyer/passenger of these tickets.
Adelphia Travel is responsible in making all the arrangements for
everything specified in the services and itineraries. All of the
carriers, hotels and other services provided in which we bring together
in our tours work as independent contractors and are not agents
or employees of the company. Nevertheless, all of the service provided
bears Adelphia's guarantee and responsibility for quality service,
which we provide all of our customers with. All travel documents
issued by Adelphia Travel, in written paraphernalia or to the customer,
are subject to the terms and conditions specified by the laws of
Turkey. In case any of the services included in our tour packages
cannot be provided at the time of the tour for reasons beyond the
control of the company, than Adelphia Travel is responsible in providing
equally comfortable and interesting alternatives. Any resulting
difference resulting from customer's choice of the alternatives,
shall be payable by the customer during their stay. Luggage is carried
at the owner's risk and luggage insurance is recommended.
Health, accident, luggage and trip-interruption insurance is strongly